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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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R H

March 18, 2025

5  out of  5
rating by R H
"I had a great experience with the Rep. Ederlyn Zapata at State Farm. She was very patient with me and all my inquiries. I was able to resolve all the issues at hand. She was very knowledgeable on State Farms products and services and navigated me threw them step by step."
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Jr

March 18, 2025

5  out of  5
rating by Jr
"I really appreciate the great help and professionalism of Junilda Alvarez, in which she was taking care my application very, very proffesional, and clear in every sense of the world..THANK YOU SO MUCH, FOR YOUR GREAT HELP.."
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Jarnelle Chavannes

March 18, 2025

5  out of  5
rating by Jarnelle Chavannes
"I called to have my car insurance date changed to a later date in each month. I had the pleasure of speaking with Ms. Ederlyn Zapata, who was very helpful with ensuring my request was honored. Ms. Zapata not only assisted w/ my request, she also shared with me, many perks of applying for a cash card that State Farm offers. Even though I declined the offer, Ms. Zapata informed me, if I should change my decision, I could feel free to contact the office to inquire. Ms. Zapata overall was a bubbly, willing to assist, and knowledgeable customer service rep. Most importantly what l liked was, Ms. Zapata asking how I was doing and how my day was going so far? She seemed to create a friendly environment, allowing me to feel she was really interested in assisting me and not just, " conducting a job". I ended with telling Ms. Zapata, if I knew anyone looking for car, home, life, insurance, etc.. I would definitely recommend her. Very excellent 👌🏾👍🏾 customer service ethics."
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raymon fuentes

March 17, 2025

5  out of  5
rating by raymon fuentes
"SATISFACTORY"
We responded:
"Thank you for your feedback! We're glad to hear that you were satisfied with the service. If you need anything else, don't hesitate to reach out. We're here to help! -Gladys Quinones"
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Ricardo Rivera

March 14, 2025

5  out of  5
rating by Ricardo Rivera
"The agent that helped me out, Venus demotrated profesional skills on how he helped me navigate challenges to review and adjust my auto policy. I love her 10 points for sure. Thanks"
We responded:
"Thank you for your kind words! We're so glad Venus was able to assist you in reviewing and adjusting your auto policy. We appreciate your feedback and are thrilled you had a great experience! - Gladys Quinones"
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red

March 14, 2025

5  out of  5
rating by red
"Miss Alvarez is a good asset to State Farm, a professional representative who made my experience returning back to State Farm a pleasant one. Your company had rejected me from an auto policy I previously had due to accidents my son had because he was on my policy, though it didn't matter to them I was with the company close to 20 yrs and I had never had any any accidents. I was extremely disappointed, but Miss Alvarez's professionalism showing she cared made her best effort to get me to come back to obtain a life insurance policy event hough I was determined not to come back for anything to State Farm. Customer service in today's world is pretty much out the window or is rear and Miss Alvarez is a definite plus in Customer service."
We responded:
"Thank you for sharing your experience! We're thrilled to hear that Miss Alvarez was able to turn things around for you and make your return to State Farm a positive one. We appreciate your feedback and are grateful for your continued trust in us! -Gladys Quinones"
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Tanisha Cook

March 13, 2025

5  out of  5
rating by Tanisha Cook
"My State Farm family is the best!! What i admire the most is, that they work with you and take the time to explain in detail your policy. Always pleasant, and always putting you first. Thank you🥰🥰"
We responded:
"Thank you so much for your kind words! We're so happy to hear that you’ve had such a positive experience with us. We always strive to put our customers first and make sure you understand every detail. We appreciate your trust and look forward to continuing to serve you! - Gladys Quinones"
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Jenny Flores

March 7, 2025

5  out of  5
rating by Jenny Flores
"Junilda Alvarez me siento muy feliz tengo mi carro asegurado a un precio increíble y con seguro de vida Junilda me atendió muy bien excelente servicio estoy sumamente agradecida estuve con un seguro muy caro por años y ahora estoy segura y feliz con mi carro asegurado y seguro de vida los recomiendo"
We responded:
"¡Gracias por tus amables palabras! Nos alegra mucho saber que estás feliz con tu seguro de auto y de vida. Es genial saber que recibiste un excelente servicio, ¡y agradecemos mucho tu recomendación! - Gladys Quinones"
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Ariel Reyes

March 4, 2025

5  out of  5
rating by Ariel Reyes
"She was amazing help with my father very much recommended !"
We responded:
"Thank you for the kind words! We're so glad we could help your father. We appreciate your recommendation! -Gladys"
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Sasha Rodriguez

February 20, 2025

5  out of  5
rating by Sasha Rodriguez
"I have to say this place is great I’ve been getting help and advice from Emely and she has been so helpful and empathetic to my needs I definitely recommend her for any insurance issue or questions."
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al ful

February 18, 2025

5  out of  5
rating by al ful
"Yasira customer service was excellent! She followed up with all my inquires. She was patient, prepared, knowledgeable and friendly. Gladys Quinones's State Farm agency's staff, makes you feel like family. Thank you Yasira for getting my claim completed!"
We responded:
"Hello! We will always go above and beyond to exceed your customer service expectations! My team and I will always be here to support your insurance needs as your loyalty means the world to us. - Gladys"
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Jaime Velez

February 16, 2025

5  out of  5
rating by Jaime Velez
"Este review es para recomendar a Junilda Alvares, que me ayudo a encontrar un gran descuento en el seguro de mi carro, yo tenia 7 años con progressive , y no me daban el descuento que me merecia. En 7 años que tengo con mi carro solo tiene 12.500 millas, no lo manejaba mucho. Y esta joven agente de STATE FARM JUNILDA ALVAREZ me llamo en el momento preciso para encontrarme un gran descuento. Al principio no le creia. Cada que le llamaba estaba me contestaba o me llamaba para atras. Detalle a detalle me explico mi policy, y ahora estamos trabajando en otras polizas, y yo me siento muy a gusto con Junilda Alvarez como mi representante de state farm. Se que todas mis propiedades estan aseguradas al 100% Gracias JUNILDA ALVAREZ por ser un Agente Honesta."
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Raymond Cruz

February 7, 2025

5  out of  5
rating by Raymond Cruz
"Le agradezco mucho a Junilda Álvarez que me ayudó con el Seguro de Auto. Es fenomenal muy buen servicio y me asesoró con las cobertura que necesitaba. Me siento agradecido y feliz de ser parte de State Farm. And she’s amazing."
We responded:
"¡Gracias por confiar en nosotros para tus necesidades de seguro de auto! Estamos aquí para brindarte el mejor servicio y ayudarte a encontrar la cobertura perfecta. -Gladys Quinones"
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Yazmin Rosas

February 7, 2025

5  out of  5
rating by Yazmin Rosas
"Mi esposo y yo fuimos atendidos por Junilda Alvarez la atención fue buena y muy amables todos , se los recomiendo."
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Mary Hernandez

February 6, 2025

5  out of  5
rating by Mary Hernandez
"I would like to Thank Angent Junilda Alvarez for her kindness and excellent service and for helping choose the best Life insurance. I highly recommend 👌"
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Alfonso Ortiz

February 4, 2025

5  out of  5
rating by Alfonso Ortiz
"Hoy fui a state farm para sacar mi seguro de auto me atendió una joven JUNILDA ALVAREZ una joven muy compretida con su trabajo después de explicarme todo me atendió gran gran cortesías y amabilidad la cual yo no esperaba me ayudó en todo lo que yo estaba buscando para mi la mejor persona que me había atendido en mucho tiempo Gracias junilda por tu tiempo y como me trataste"
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Amaury Reyes

January 29, 2025

5  out of  5
rating by Amaury Reyes
"Junilda Alvarez Ecelente servicio muy complacido Gracias eres la mejor"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Junilda provided you with excellent service!- Gladys"
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Dary Gutierrez

January 28, 2025

5  out of  5
rating by Dary Gutierrez
"Amazing service, also answered every single question I had including being patient with customer. Thanks a lot for your help Junilda Alvarez"
We responded:
"Thank you so much for your kind words! Providing amazing service and answering all your questions with patience is what we strive for. We're thrilled to hear about your positive experience. - Gladys"
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Chatty Fgr

January 15, 2025

5  out of  5
rating by Chatty Fgr
"Junilda Alvarez en servicio al cliente excelente comunicación y amabilidad."
We responded:
"Thank you for your feedback! We're glad to hear Junilda provided excellent service. We're proud to have her on our team! - Gladys"
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Robert Villalona

January 14, 2025

5  out of  5
rating by Robert Villalona
"I am very satisfied with the service provided one of the customer service that I had thank you Junilda."
We responded:
"Thank you for your feedback! We’re delighted to hear that Junilda provided you with excellent service. We’ll be sure to share your kind words with her. -Gladys"
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Lily

January 13, 2025

5  out of  5
rating by Lily
"Junilda Alvarez is a good person really nice and helps you understand the process of joining the state farm team and a new incomer I feel so happy that she helped me understand everything I needed to do. I love how friendly she is :)"
We responded:
"Thank you so much for your kind review! We’re thrilled to hear Junilda made your experience a great one. We’re happy to have had the chance to assist you. Welcome to the GQ State Farm family! 😊- Gladys"
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Brenda Licet

January 7, 2025

5  out of  5
rating by Brenda Licet
"Excelente servicio! Felicitaciones a todo el equipo de State Farm, en especial a la Agente Srta. Junilda A., quién con buen servicio, amabilidad y profesionalismo me asesoró y guió para tomar la mejor opción en poliza de vehículo, fue un gran placer hacer negocios con ustedes… Saludos cordiales Brenda y Nelly Licet"
We responded:
"We’re thrilled to hear you had such a positive experience. Thank you for your kind feedback! -Gladys"
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G.amarilis G

January 6, 2025

5  out of  5
rating by G.amarilis G
"I have had a good experience with Miss Junilda she is kind and has helped me with all my questions I definitely I recommend"
We responded:
"Thank you for taking the time to share such kind words about Junilda. My team and I truly appreciate your feedback and your recommendation. We’re here whenever you need us! - Gladys"
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NILPIDA PEREZ

December 30, 2024

5  out of  5
rating by NILPIDA PEREZ
"Gracias por tu excelente servicio Junilda."
We responded:
"Thank you for your kind words! I’m so happy to hear that Junilda provided you with excellent service. We truly appreciate your feedback and are always here to help. - Gladys"
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Mila 101's Channel

December 16, 2024

5  out of  5
rating by Mila 101's Channel
"Rigoberto Reyes está muy agredecido con la ayuda de Junilda Álvarez. De nuevo muchas gracias!"
We responded:
"¡Muchas gracias, Rigoberto! Me alegra saber que Junilda fue de gran ayuda. Apreciamos mucho tu confianza y estamos siempre aquí para lo que necesites. ¡Gracias! - Gladys"